The project was designed to contribute to continuing efforts to address problems. It explored their complex patient journeys and what happens when they come to Adelaide for hospital care. The goal was to improve knowledge of what works well and what needs improvement in the health care system for Aboriginal patients from rural and remote areas of South Australia (and parts of the Northern Territory).
The main focus was to work with mainstream and Aboriginal health services to test and evaluate methods of improving care. Stages 1 and 2 gathered evidence about the barriers to good care for Aboriginal patients. Stage 3 (2013–15) develop tools for use in cardiac, maternal, renal care, remote and city sites (Aboriginal Patient Journey Mapping Tools project).Stage 2 (2012) focused on possible solutions and strategies.Stage 1 (2008–11) focused on understanding the problems (City hospital care for country Aboriginal people).The Managing Two Worlds Together (MTWT) project investigated what works well and what needs improvement in the health system for Aboriginal people who travel for hospital and specialist care from rural and remote areas of South Australia and the Northern Territory to city hospitals.įunded by SA Health and the Lowitja Institute and associated CRCs, the project evolved over three stages: Tracking patients’ experience through the system is an effective way to evaluate how and why the package works – or doesn’t. Health care is delivered in specialised segments, but mostly succeeds or fails as a package.
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